“In a healthy workplace culture, toxic behavior isn’t tolerated from anyone."

"Trust is the confident belief in an entity to do what is right, to deliver what is promised, and to be the same every time, whatever the circumstances."

"Being proactive provides greater choice and opportunity, and the ability to shape our own destiny."

“Trust forms the foundation for effective communication, associate retention, motivation, and contributions of discretionary energy.”

“Become a ‘possibilitarian.’ No matter how dark things seem to be or actually are, raise your sights and see possibilities; always see them for they are always there.”

“We humans crave community, which is a good thing considering that in today’s knowledge economy, no matter who you are or where you work, you have to work with – and through – people. 

“The brain is wired to make a clear, quick yes-or-no decision — fight or flight, click or scroll, read or ignore, remember or forget.”

“Write like a human, for humans. Be simple, clear, direct. Be conversational. Authenticity and relatability are essential ingredients."

“Every single product you buy you buy only because it solves a problem.”