Hospitality

“The moment you start to pursue service through the lens of hospitality, you understand there’s nobility in it….We may not be saving people’s lives, but we do have the ability to make their lives better by creating a magical world they can escape to — and I see that not as an opportunity, but as a responsibility, and a reason for pride.”

Unreasonable Hospitality, Will Guidara

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Want to read more unreasonable hospitality

Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

By Will Guidara

Buy on Amazon

About the book: Unreasonable Hospitality by Will Guidara would never have been on my radar if I hadn’t heard him speak. Now, I think it should be required reading for every manager. Choose the version you like: Buy Unreasonable Hospitality Paperback, Hardcover, or Kindle.

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