Being heard
“People usually want to be heard more than they want to be agreed with.”
Unreasonable Hospitality, Will Guidara
Dig deeper from my personal library
Unreasonable Hospitality by Will Guidara would never have been on my radar if I hadn’t heard him speak. Now, I think it should be required reading for every manager.
Pick up this book wherever you shop or support my efforts by using the Amazon links provided.